Pklouk Privacy Policy — Your Information Is Fully Secure

Pklouk collects two types of information from you — what you provide directly, and what is gathered automatically based on how you use the platform.

Directly Provided Information

• Full Name (as per National ID)
• Date of Birth & Age Verification Documents
• Mobile Number & Email Address
• Residential Address
• Payment method details (mobile banking number, bank account)
• A copy of your national ID or passport for KYC verification

Automatically collected information

• IP Address & Device Information
• Browser Type & Operating System
• Login Time & Session Data
• Gaming Activity & Betting History
• Cookies & Local Storage Data

Pklouk has clear and transparent reasons for collecting your information. The table below provides a full breakdown.

Pklouk never sells your information to third parties for advertising purposes. Information is only disclosed to government authorities when legally required.

Pklouk shares information with third parties only in limited circumstances and for specific reasons, which are clearly outlined below.

Who We May Share Your Data With

• Payment Processor: With mobile banking or bank partners to complete transactions.
• Game Provider: With licensed software partners who power pklouk's games.
• Security Auditor: With authorized KYC providers for identity and age verification.
• Advertisers: pklouk does not share your information with advertisers.
• Other Websites: pklouk does not send your data to any other online platforms.

Disclosure of Information for Legal Purposes

Pklouk may be legally required to disclose information to government authorities pursuant to a court order, regulatory directive, or legal investigation. Where possible, pklouk will attempt to notify you in advance.

Pklouk uses industry-leading technology and processes to protect your data. Security is not just a promise — it is enforced in practice.

Technical Security

• 256-bit SSL/TLS encryption — all data transmissions are secured.
• Your data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) support.
• Firewall & DDoS protection measures.
• Regular security penetration testing.
• 24/7 system monitoring and detection of suspicious activity.

Organizational Security

• Only authorized personnel have access to sensitive data.
• All staff receive training on data protection.
• Users will be notified within 72 hours in the event of a data breach.

Pklouk uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies pklouk Uses

• Essential Cookies: Used to maintain your login session and ensure site security on pklouk. The site cannot function properly without these.
• Performance Cookies: Helps improve the site by analyzing which pages on pklouk are visited most.
• Preference Cookies: Remembers your language preference, game settings, and similar choices.
• Advertising Cookies: pklouk does not use tracking cookies from external advertisers.

How to Manage Your Cookies

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent pklouk from working properly.

Pklouk believes you should have full control over your own data. That is why we provide you with the following rights.

• Right of Access: You can request to see what information pklouk holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Upon closing your account, you may request that your data be deleted within the limits permitted by law.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Data Portability: You can obtain a copy of your data in a specific format.
• Marketing Opt-Out: You can opt out of pklouk's promotional messages at any time.

Pklouk does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the designated retention period expires, pklouk automatically deletes or anonymizes your data so it can no longer be used to identify you.

For any questions, complaints, or requests to exercise your data rights regarding our Privacy Policy, please reach out to our support team.

Privacy Policy Updates

Pklouk may update this Privacy Policy from time to time. For significant changes, we will notify you by email or in-app notification. Continued use of pklouk after any changes constitutes your acceptance of the updated policy.

We recommend reading the latest Privacy Policy before joining pklouk.